About Our HubSpot Support Basic Retainer
At AutomateNow, we provide a comprehensive HubSpot support retainer service designed for growing businesses.
Our service includes:
- an assigned account manager,
- bi-annual HubSpot basic audits,
- priority access to our expert support team (48h response time, Mon-Fri UK Time, 9AM - 5PM )
- 4h per month of dedicated support included
- Unused hours can be reused within 12 months
- Discounted Rate for Additional Support Beyond Monthly Allowance.
With a focus on innovation and trust, we're here to enhance your HubSpot experience.
£495 + VAT per month
Dedicated Account Manager
Benefit from a dedicated account manager who understands your business needs and helps you navigate the complexities of HubSpot with ease. Our managers are committed to providing continuous support and strategic advice.
Comprehensive HubSpot Audits
Receive two detailed HubSpot audits each year, complete with actionable recommendations. Our audits ensure your system is optimized, allowing you to make informed decisions and achieve your business objectives.
Priority Support Access
Enjoy priority access to our support team, with a guaranteed response time of 48 hours during UK office hours. Our team is here to assist you with any challenges and ensure seamless operation of your HubSpot platform.
Here are some ways your retainer can be used
- Manage users, assign or verify permissions;
- Resolve report or dashboard issues;
- Onboard new team members;
- Create simple automations, e.g. notification when a deal has not been moved in the pipeline;
- Manage data dashboards, and handle imports and exports;
- Basic HubSpot Marketplace Integration with platforms like Teams, Outlook, and Zoom;
- Conduct basic audit, e.g. quick assessment of forms and workflows that are not working;
- Offer strategic recommendations on license upgrades or downgrades, helping you select the HubSpot plan that best supports your business objectives;
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Business consultancy calls to ensure HubSpot seamlessly aligns with your internal processes. When you’re implementing changes or working on internal projects involving HubSpot, you can use retainer to:
- Map out how HubSpot will integrate with and impact your existing processes;
- Advise on how any process changes should be reflected within HubSpot;
- Provide guidance on scaling HubSpot as your business grows to meet evolving needs.
What Our Clients Say
Hear from businesses that have transformed their processes with our HubSpot support retainer.
Having developed/sold multi-channel Sales & Marketing campaigns for Life Science companies here in the US, I believe I'm qualified to name great talent when I see it. AutomateNow is it.
Thanks to training and ongoing engagement with AutomateNow, we have identified a number of gaps in our sales process. From now on we are more confident about how we will manage the massive growth of our business.
As Head of Global Growth, AutomateNow helped me develop systems to support sales, account management, and customer success operations.
Get More with AutomateNow HubSpot Support
While HubSpot charges £440 for 1 hour of Inbound Consulting Services, AutomateNow offers 4 hours of comprehensive support that goes beyond standard consulting. Our all-in-one package covers both technical consulting and training needs, backed by experienced support for ongoing guidance.
Explore this resource to compare HubSpot’s services with AutomateNow’s HubSpot Support and discover the added value we bring to your business.
FAQ
- Ongoing Monthly Contract – Cancel anytime.
- Flexible Use of Retainer Hours – Hours can be used within 12 months from your first payment date.
- Unused Hours – Unused hours expire after 12 months unless you renew for another support term.
- Support Ticket Logging – All support interactions (call, email, phone, or WhatsApp) will be logged as a support ticket.
- Response Times – We aim to respond to inquiries within 48 hours, with most inquiries addressed daily.
- Working Hours – Our support team is available Monday to Friday, 9 AM to 5 PM UK time.
For complex inquiries, we’ll check your remaining hours and provide an estimate. Any additional time required will be billed at a discounted rate of £95 + VAT per hour, with a 25% discount for retainer clients.
You will be assigned an account manager for direct support via email or phone. You’ll also have access to our custom portal to easily log support tickets.